Contact Details

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Shikilia store at El-Roi Plaza along Tom Mboya Street. PO Box 6904-00100, Nairobi.

Mailing Address

Business Phone Numbers

+254 700 867571 +254 785 618111 Call/Text/whatsapp

Frequently Asked Question

From Buyers and Suppliers

How do I place an order?

Browse products on the website. Once you identify products(s) you are interested in, chat with the supplier on the product page or check supplier contact details on their web-shop. Place your order directly to the supplier

How do I pay?

Payments are made directly to the supplier(S). Liaise with individual supplier to agree on terms and mode of payment

How do I get my parcel?

Suppliers send parcels countrywide at buyer's cost(unless otherwise stated) .Liaise with individual supplier to agree on terms of delivery and courier company to use

Can I leave a review of a product or supplier

Yes.kindly once you purchase a product(s), leave a star rating or a comment on the product page and supplier's web-shop.

Return Policy

Each individual supplier has his/her own return policy. We advise before you place your order to read store policies.
For instance read keenly and understand exchange policy, refunds policy etc.

Can I buy from different suppliers?

Yes, we are pleased to let you know Bulk Mall offers consolidation service to buyers.

Who can register as a Vendor on Bulk Mall website?

Bulk Mall is a wholesale marketplace ,therefore any bulk supplier is eligible

Read more

Is there a limit of items i can sell on your platform?

No there is no limit
You can sell as many products as you can.

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