A buyer can only return the product/s if it has defects or faulty.
A buyer should notify us via WhatsApp number +254 785618111 within 36 hours from the date and time the parcel was dispatched . After a successful notification the following will ensue;
- There will be no refund for a product/s only exchange
- The product/s returned for exchange will only be exchanged with a similar product or any product/s worth the value of returned product/s