Return Policy

A buyer can only return the product/s if it has defects or faulty.

A buyer should notify us via WhatsApp number +254 785618111 within 36 hours from the date and time the parcel was dispatched . After a successful notification the following will ensue;

  • There will be no refund for a product/s only exchange 
  • The product/s returned for exchange will only be exchanged with a similar product or any product/s worth the value of returned product/s
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